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Technical Coordinator

Outsourcing Services International (OSI)
Publicada en:
14/Octubre/2024
Informática / telecomunicaciones
Telecomunicaciones
La Libertad / Antiguo Cuscatlán
Salario Mínimo $ 850 / Salario Máximo $ 900
Requisitos para aplicar

- A technical degree or certification is preferred.

- Advanced English proficiency.

- 0-1 years of experience in a technical support role, preferably in a managed service provider environment (including internships).

- Microsoft desktop operating system administration, Microsoft Office, and basic networking concepts knowledge.

- General networking knowledge (TCP/IP, SMTP, FTP).

- Technical writing and research.

- Helpdesk/Tech Support & Customer service experience.

- Experience with remote access tools and ticketing systems is a ?plus.?

Competencias
- Highly detail-oriented and organized professional with proven ability to effectively manage and prioritize multiple tasks in a fast-paced environment.

- Excellent customer service skills and ability to communicate technical information to non-technical users.

- Ability to work independently and as part of a team in a fast-paced environment.

- Strong problem-solving and analytical skills.

- Strong written and verbal communication skills.

- Must be customer-focused and able/willing to provide "white glove" service.

- Ability to follow and adhere to defined processes.

- Ability to effectively multi-task and work in a fast-paced environment while producing high-quality results.

- Passionate about technology.

Se ofrece
- Career Path.
- Life and Medical Insurance.
- Office Schedules (weekends off).
- Competitive salaries.
- Benefits by law.
- Hiring Bonus.

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