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VoIP Help Desk L1

Outsourcing Services International (OSI)
Publicada en:
14/Octubre/2024
Informática / telecomunicaciones
Telecomunicaciones
La Libertad / Antiguo Cuscatlán
Salario Mínimo $ 850 / Salario Máximo $ 900
Requisitos para aplicar

- Studies or bachelor?s degree in computer science or telecommunications Engineering or a related subject (or working towards), or an equivalent combination of education and work experience.
- Excellent English skills ? verbal and written (above 85%).
- Technical proficiency in UNIX/LINUX Administration and Management.
- Proficient in network protocols and configurations related to VoIP (TCP/IP, VLANs, QoS, etc.).
- Hands-on experience with VoIP equipment, such as IP phones, PBX systems, and gateways.
- Familiarity with cloud-based VoIP solutions.
- Good understanding of call flows and calls processing.
- MySQL, Wireshark, Firewalls, Session Border Controlled knowledge (Desirable).
- SIP Protocols (Desirable).
- UC, UCaaS, CPaaS proficiency (Desirable).

Competencias
- Ability to communicate clearly and effectively in English.
- ?Customer-focused with a dedication to customer satisfaction.
- Self-starter and willingness/ability to learn quickly in a fast-paced environment.
- Excellent interpersonal, oral, and written communication skills
- Team-oriented, self-starter, able to operate with minimal supervision.

Se ofrece
- Career Path.
- Life and Medical Insurance.
- Office Schedules (weekends off).
- Competitive salaries.
- Benefits by law.
- Hiring Bonus.

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